July 15, 2025
As a case manager at Caring Together, Jamerah McBride brings a personal and passionate approach to her role. Her commitment to holistic care and her belief in the power of small but meaningful progress make her a vital asset to the Caring Together team. In the following Q&A, Jamerah shares more about her background and offers insight into the role that case managers play in the journey to recovery.
What brought you to Caring Together, and what inspired you to become a case manager?
What brought me to Caring Together was a deep personal connection to this work. Before he passed, my grandfather received treatment at New Journey to Recovery, and that rehabilitation center became the site of my very first job. Seeing the impact that support systems had on his life left a lasting impression on me. When I saw that Caring Together was hiring, I felt inspired to return to this field and reconnect with a population I’ve always been passionate about serving. Additionally, my mother has worked in drug and alcohol treatment for many years, so helping people in recovery has always been close to home for me. I’m honored to be part of this work.
What role do you play as a case manager in helping clients navigate their recovery journey?
As a case manager, I try to look beyond just medication and psychiatry. I focus on the full picture of what recovery looks like for each woman. My approach is holistic — I want to know: what else can we build around this woman to help her thrive?
One of the most important areas I help them navigate is housing. Without stable, safe housing, everything else in recovery becomes harder. When it comes to housing, we offer many options — from recovery and transitional housing to inpatient placements. We also help women secure their own apartments or rooms and even guide them in the process of eventually purchasing a home.
Beyond housing, we provide practical support like clothing and monthly food bags. These resources may seem small, but they have a huge impact on our clients’ ability to regain independence and stability.
From your perspective, what sets Caring Together apart from other recovery programs?
What truly sets Caring Together apart is our whole-person approach. We incorporate family planning, group therapy, individual counseling, housing support and practical life resources. Every member of this team is deeply committed. We don’t come here just to clock in; we show up for these women with our whole hearts. The level of care and dedication across the board is something rare and special.
What are some of the biggest challenges your clients face, and how does the team work together to support them?
One of the biggest challenges I see is the process of reuniting women with their children. For many of our clients, they haven’t had full custody — or any contact — with their children for years. The journey of reconnecting is deeply emotional and complex. These women are not only working on their recovery but also adjusting to how much life has changed. Navigating motherhood after separation is a heavy burden, and we walk with them through it every step of the way.
How do you measure success at Caring Together? What does a “win” look like for you and your clients?
I believe in getting 1% better each day. Progress doesn’t have to be huge to be meaningful. I don’t place a measurement on what success should look like because it’s different for every woman. For some, success means simply waking up and showing up. That alone can be a major win. My job is to celebrate every step forward, no matter how small it may seem.
I’m excited because I truly believe in what we’re doing. Helping women rebuild their lives, reclaim their confidence, and reunite with their families is powerful work. Seeing their growth — from hopelessness to healing — reminds me every day that this is where I’m meant to be.